Myth #3 Following the Three-Click Rule – Why Reducing Your Clicks Is the Way to Go
Whether you’re trying to sell a product or service, provide information, or gather leads, it’s always best to follow a three-click rule. Essentially, this means you’ll need to make sure you can get your visitors where they need to go in three clicks or less. This makes the entire user experience more enjoyable, and it suits today’s generation of internet users who expect instant gratification.
Quality vs. Quantity
When it comes to creating a website that your users will appreciate, it’s important to balance quality and quantity very, very carefully. In fact, you shouldn’t even think about it as one versus the other; you should think about them as a team working in harmony to provide the user with an amazing, well-balanced experience. There are three things to keep in mind when it comes to reducing your clicks.
- The site must be easy to navigate. If your visitor gets lost at any point during his or her experience, it’s likely that he or she will simply leave your site and move on to a competitor’s. It doesn’t matter how pretty or how informative your site might be. It’s all about the time he or she spends looking for information.
- The site must have great content. Along those same lines, you’ll need to make sure that the content you’ve provided on the user’s journey is not only easy to find, but informative and easy to understand. This way, if you need a few more clicks to get your user to his or her ultimate destination, he or she isn’t likely to mind.
- The site must offer choices. Although there’s certainly nothing wrong with guiding your user somewhat to help them find the information they want, it’s important that they feel as if they are in control of their experiences. If your visitor starts to feel “funneled”, he or she will also begin to feel frustrated.
How to Reduce Your Clicks
Reducing clicks can be a bit tricky, especially when you have a site that is optimized for desktops, smartphones, and tablets. Fortunately, there are a few different techniques you can use to simplify the overall user experience.
- Eliminate Drop Downs Where Possible – Although drop-down menus are great, and they can certainly offer users a “hub” of sorts that helps them choose the right road, they tend to get frustrating on mobile devices like smartphones and tablets.
- Keep Links Simple – It’s always a great idea to link to other relevant pages on your website, but it’s important to keep this simple and to the point. Too many links can confuse your visitors and cause them to second-guess themselves.
- Remove Unnecessary Pages – Finally, it’s also beneficial to go in and remove any pages that just aren’t benefitting your site in any way. Creating static webpages just for keyword optimization doesn’t truly benefit anyone, and it often does nothing but increase the number of times a user has to click to find what he or she needs.
While the three-click rule is one of those things that many people work hard to stick to, remember that it’s not just about the number of clicks – it’s about the experience as a whole. Your goal, then, should be to eliminate unnecessary clicking by eliminating drop downs, keeping your links simple, and